Thursday, 30 August 2012

Walkin Interview on 30/08/12 & 01/09/12 at 2coms for International BPO


Walkin Interview on 30/08/12 & 01/09/12 at 2coms for International BPO
by 2Coms Consulting Pvt Ltd. in Kolkata
Experience: 0 to 3 yrs.  | Salary: INR 70,000 - 2,00,000 P.APosted on: 29 Aug
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Opening for Customer Care Executive / Technical Support Executive with MNC at Kolkata .

Job Role :
Job role includes handling inbound customer calls related to different queries / trouble-shooting technical problems over phone.

Job location : Kolkata

Job Description :
  • Excellent Communication skills in English.
  • Minimum 6 months of experience in Customer Service.
  • Attending to customer queries over phone.
  • Flexible with rotational shifts (24*7).
  • Minimum 10+2 or Graduate in any stream (No BPP/Pursuing Regular course).
  • BE/B.Tech/MCA/MBA/Any IT Diploma holder are not eligible to apply ( BCA/BSc IT can apply ).
Job Role :
o Handling Customer queries, providing information to them related to different products (Non-Technical process).
o Trouble shooting tech related queries related to desktop/laptop over phone ( tech support).
o Will be getting calls from US and UK customers and have to solve their queries over phone.

Salary : CTC INR 84,000 - 1,80,000 + Performance based incentives

Good Communication skill in English is mandatory as well as flexibility with night shift (24*7). We do have a limited vacancy, so please don't miss this & opportunity .
Salary:
INR 70,000 - 2,00,000 P.A
Industry:
BPO, Call Centre, ITeS
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:
Voice
Role:
Associate/ Senior Associate -(Technical)
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Please refer to the Job description above
Company Profile
2Coms Consulting Pvt Ltd.

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