Customer Support Representative - Only Freshers - Walkin between 2-5pm
by GE Global Servicing in Hyderabad / Secunderabad
Experience: 0 to 1 yrs.Posted on: 03 Jul
Job DescriptionSend me Jobs like this
Answer phones to respond to general customer inquires, concerns, and customer complaints. Arrange for service requested by the Customer.
Project a professional company image through phone interaction.
Project a professional company image through phone interaction.
Key Responsibility Areas:
- Receiving calls from customers based out of US
- Solving queries and concerns on the call
- Arranging for any service required by the Customer
- Provide Customer with product and service information
- Sell Products to eligible Customers
- Up sell Products and Services
- Follow-up on customer inquires and resolve
- Recognize, document and alert the supervisor of trends in customer calls.
- Recommend process improvements.
- Solving queries and concerns on the call
- Arranging for any service required by the Customer
- Provide Customer with product and service information
- Sell Products to eligible Customers
- Up sell Products and Services
- Follow-up on customer inquires and resolve
- Recognize, document and alert the supervisor of trends in customer calls.
- Recommend process improvements.
Job Specification:
- Should be Customer Service Centric
- Excellent English Verbal Communication Skills
- Working knowledge of Computers
- Professional Phone etiquettes and ability to work with a Team
- Should be willing to work nights
- Should be open to Change
- Minimum of 18 years of age
- Excellent English Verbal Communication Skills
- Working knowledge of Computers
- Professional Phone etiquettes and ability to work with a Team
- Should be willing to work nights
- Should be open to Change
- Minimum of 18 years of age
Educational Requirements:
- Should be 10+2
- Should be 10+2
BE, B-Tech and MCA freshers need not apply.
Walkin to our office (Address given below) between 2pm - 5 pm - Monday to Friday.
Looking for excellent communications skills!
Reference person : Lisa
I-Labs Building, Opposite to Inorbit Mall
1st Floor
Madhapur
Hitech City
Hyderabad
Salary:
Not Disclosed by Recruiter
Industry:
BPO, Call Centre, ITeS
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:
Voice
Role:
Associate/ Senior Associate -(NonTechnical)
Keyskills:
CSR, CSE, Customer Support Representative
Desired Candidate Profile
Education:
Please refer to the Job description above(UG - Any Graduate - Any Specialization, Graduation Not Required) OR (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Company Profile
GE Global Servicing
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